An interesting story a customer shared with us. He runs a couple of hotels in a large city and has installed a smoking cabin in one of his hotels. In another one he was a little bit reluctant to get a smoking cabin, until….
“we have had guests that are smoking in their rooms unaware of the smoke alarms we have installed. Suddenly the alarm goes off and scares the rest of the guests in the hotel and also forces the hotel staff to try to find the cause of the alarm and call the fire brigade and tell them that there is no “real” fire and that they don’t have to come.
And – besides the hassle with fire alarm, guests tend to live burning cigarettes on the table in the hotel room which leaves nasty burn marks on expensive designer furniture, both costly and unpleasant for future guests
The worst incident was two guests that after a night on the town came back to their room and suddenly wanted a cigarette – but didn’t want to leave the room and go downstairs and outside. They had noticed the smoke alarm on the ceiling of their room and realized they had a small dilemma.
They came up with the “bright” idea to climb up on a chair, dismount the smoke alarm and cut the cords to the alarm.
Smart solution? No, cutting the cords causes the alarm to go off…. And we are back at square 1 again with scared guests, stressed out staff and wasted time for the fire brigade.”
Now he is planning for placement of smoking cabins on different floors of the hotel and in the conference area – all to prevent safety hazards and also to not have smokers standing outside the hotel on the sidewalk. Still, the rent of the cabin costs less that the cost of alarms, possible visits from the fire brigade, wasted furniture and even compensation for other guests of the hotel.
Have a story like this? Please share with us. Or do you have a problem like this one, contact us and we can help you like we have helped other customers.
